The furniture in the room is super old and dusty, doesn't give a good impression and the sense that you are in a "Boutique Hotel", our expectations were totally different. The bed sheets were dirty, we didn't have hot water to shower and it was quite loud at night, we could hear other guests downstairs. It was overall clean, but since the furniture is really old, sometimes it did not give that impression. We paid 45$ for one night, which is quite expensive for Asia standards.
Unfortunately, we were not happy at all. I can imagine it was a good Boutique many years ago, but it is now old and it needs to be renovated urgently. It is no longer a "Boutique Hotel" in my eyes.
Rooms were very small
Really enjoyed my stay
Couldn’t fault the hotel
Food was exceptional, staff very friendly and helpful with anything I needed during my stay. Highly recommended
Good value stay
Nothing in particular to the hotel. It offers a high standard but not in regard to European standard.
Well balanced breakfast. Good located in the old quarter. Flexible Staff that adhears the costumers wishes. Very helpful and concerned staff.
Maggie & Jayden
My partner and I stayed for just 1 night and we were extremely happy with everything. Our room was comfortable and cosy, everything was spotless. The staff especially were amazing. When we arrived they sat us down with a map and explained lots of places to go and recommended restaurants. They arranged our transfer to Halong bay and even got us food delivered while we waited and didn’t want to take money of us as they just wanted us to be happy. It’s a beautiful place with amazing staff.
Overall, a pleasant stay as just for 1 night.
At first, I got an upgrade to a bigger room at higher floor which turned out to be a smoking room & the room door was damaged. Then, I requested to change the room & I was lucky to be able to do so as the hotel not fully booked that day.
friendly, attentive & english speaking (fluently) reception / front desk attendant. cozy atmosphere accessible to most pubs & eateries zone
Good location, nice rooms, friendly staff
The lighting in the room could have been better.
Very good location.
It wasn’t particularly quiet. Housekeeping were quite loud and any noise outside echos through the halls, into our room.
Good location Helpful and friendly staff- a receptionist called Mai in particular who helped us immensely when we were trying to book an excursion to Halong Bay.
Room was tiny. And the shower was in the room?? With a separate toilet and basin in the actual bathroom. Strange design
Great location had a great spa which was cheap and affordable. Nice friendly staff
excellent & convenient.
the hotel space is excellent, nearby famous place to visit. it is also near by a bar street, which is a great place to have drink at night. definitely recommend friends & traveler to stay at their hotel.
Window opened to wall.
Close to the tourist attrractions. Wifi is good
It was good experience and i liked everything
Reception lady , kind staff , nice food